Terms and Conditions

The House Entertainment
Effective Date: November 2, 2025
Location: St. Louis, Missouri
Contact: thehouseentbusiness@gmail.com

By engaging The House Entertainment for audio services, you agree to be bound by these Terms and Conditions. Please read them carefully before placing an order.

The House Entertainment provides professional audio services including:

• Audio mixing
• Audio mastering
• Dolby Atmos mixing
• Other audio production services as agreed upon

• Deposit: 50% of the total project cost is required upfront to begin work
• Final Payment: The remaining 50% is due upon project completion before final files are delivered
• Accepted Payment Methods: PayPal, Cash App, and major credit/debit cards

Final payment must be submitted before the completed audio files will be released to the client.

• Refunds are not available 24 hours after the deposit has been submitted
• Within the first 24 hours of deposit submission, clients may request a full refund

• Client Cancellation: If a project is cancelled mid-project by the client, the client will receive 50% of the deposit back
• Company Cancellation: If the project is cancelled due to issues on The House Entertainment's end, the client will receive a full refund of the deposit

If source files provided do not meet minimum quality standards (see Section 5.2), the project will be cancelled and the client will receive a full refund of the deposit.

Clients must provide all necessary source files and project information within a reasonable timeframe to avoid delays in the turnaround schedule.

For optimal results, clients must provide:

• WAV files (preferred format)
• Cleanly recorded audio with no distortion or clipping
• Properly labeled and organized files

Failure to provide acceptable quality source files may result in project cancellation with a full deposit refund at The House Entertainment's discretion.

Clients are expected to respond to communications in a timely manner. Delays in client responses may extend the project turnaround time.

Each project includes three (3) revisions at no additional cost.

Any revisions beyond the initial three will incur an additional fee of $20 per revision.

Standard turnaround time for projects is one (1) week or sooner from the date all source files and information are received. Turnaround times may vary based on project complexity and current workload.

Final mixes will be delivered in the following formats:

• WAV (high-quality uncompressed audio)
• MP3 (compressed audio)
• Additional formats available upon request

Final files will only be released after the second half (final 50%) of the payment has been submitted.

Clients retain all rights and ownership to their original music and compositions.

The House Entertainment may use completed work for promotional purposes (portfolio, website, social media) only with explicit permission from the client. Permission will be requested on a case-by-case basis.

Project files and source materials will be stored indefinitely by The House Entertainment. However, clients are strongly encouraged to maintain their own backups of all files.

The House Entertainment will take reasonable care in handling and processing all audio files. However, we are not liable for:

• Loss or corruption of files due to circumstances beyond our control
• Technical failures of third-party services
• Any consequential damages arising from delays or quality issues

Our total liability in any case shall not exceed the total amount paid for the specific project in question.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Missouri, United States. Any disputes arising from these terms shall be resolved in the courts of St. Louis County, Missouri.

For questions, concerns, or support regarding your project, please contact The House Entertainment through the communication channels provided at the time of engagement.

The House Entertainment reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our services after changes constitutes acceptance of the modified terms.

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms and Conditions shall otherwise remain in full force and effect.

By engaging The House Entertainment's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

For questions or clarifications, please contact us before beginning your project.